What is Process Mapping & Triage®?

​Process Triage® 

Process Triage®  is a powerful diagnostic tool used to visually represent how work flows through your business—from start to finish. It helps uncover exactly what’s happening so you can clearly see where friction, breakdowns, and inefficiencies are hiding.

 I guide your team through a collaborative, real-time mapping session where we walk step-by-step through your core operational process—whether that’s sales, fulfillment, onboarding, or another critical workflow.

Together, we identify:

• Your current-state workflow, mapped from beginning to end
• Points of bottleneck, delay, or ambiguity
• Swim lanes to clarify who owns what, and where handoffs happen
• The gaps between vision and execution
• Opportunities for increased clarity, accountability, and flow

You’ll walk away with:

• A visual process map that brings alignment and visibility
• A shared language across your team
• Immediate clarity on what’s working, what’s not, and what needs to change
• The foundation for smarter, faster decision-making moving forward

Process Triage®  isn’t just about making things more efficient. It’s about designing operations that support your energy, your leadership, and your long-term vision.